National Standards

06/06/2024

Voluntary Assisted Dying Act 2021

Access the Queensland legislation for Voluntary Assisted Dying. This is the Act as passed by Parliament.  Audience: Queensland Health

06/06/2024

Voluntary assisted dying – information for medical practitioners and healthcare workers

Queensland Health website on voluntary assisted dying has information for medical practitioners and healthcare workers and includes guides, education and resources. Audience: Queensland Health

06/06/2024

Surgical Safety and Preoperative Checklists

This online education is designed to help maximise patient safety outcomes by using the Surgical Safety Preoperative Checklists to reinforce evidence-based safety practices and to promote effective communication and teamwork between perioperative team members. Audience: Queensland Health

06/06/2024

Surgery Analgesia Guidelines – a guide to prescribing oxycodone (Endone) on discharge (detailed)

This document can be used as a guide to what could be included in an analgesia guideline in a detailed format in a surgical setting. Audience: Queensland Health

06/06/2024

Statewide sepsis program

Sepsis is a medical emergency that needs immediate treatment. Learn more about early recognition of sepsis and access state-wide resources to support better outcomes for patients with sepsis. Audience: Queensland Health

06/06/2024

Aged Care Quality Standards – Standard 8 – guidance and resources

A PDF document containing consumer outcome, organisation statement, requirements and assessment guide for Standard 8 – Organisational governance. Audience: Queensland Health

06/06/2024

Aged Care Quality Standards – Standard 7 – guidance and resources

A PDF document containing consumer outcome, organisation statement, requirements and assessment guide for Standard 7 – Human resources. Audience: Queensland Health

06/06/2024

Aged Care Quality Standards – Standard 6 – guidance and resources

A PDF document containing consumer outcome, organisation statement, requirements and assessment guide for Standard 6 – Feedback and complaints. Audience: Queensland Health

06/06/2024

Aged Care Quality Standards – Standard 5 – guidance and resources

A PDF document containing consumer outcome, organisation statement, requirements and assessment guide for Standard 5 – Organisation’s service environment. Audience: Queensland Health

06/06/2024

Aged Care Quality Standards – Standard 4 – guidance and resources

A PDF document containing consumer outcome, organisation statement, requirements and assessment guide for Standard 4 – Services and supports for daily living. Audience: Queensland Health

06/06/2024

Aged Care Quality Standards – Standard 3 – guidance and resources

A PDF document containing consumer outcome, organisation statement, requirements and assessment guide for Standard 3 – Personal care and clinical care. Audience: Queensland Health

06/06/2024

Aged Care Quality Standards – Standard 2 – guidance and resources

A PDF document containing consumer outcome, organisation statement, requirements and assessment guide for Standard 2 – Ongoing assessment and planning with consumers. Audience: Queensland Health

06/06/2024

Aged Care Quality Standards – Standard 1 – guidance and resources

A PDF document containing consumer outcome, organisation statement, requirements and assessment guide for Standard 1: Consumer dignity and choice. Audience: Queensland Health

06/06/2024

Sepsis – Recognition and emergency management in children

Flowchart, clinical guidelines and tools for sepsis recognition and manangement in children. Audience: Queensland Health

06/06/2024

Recognising and responding to acute deterioration standard: recognising deterioration in a person’s mental state

This advisory describes the minimum requirements for Actions 8.05, 8.06 b, c, d and e and 8.12 that health service organisations must undertake to demonstrate work towards establishing effective processes for recognising and responding to deterioration in a person’s mental state. Audience: Queensland Health

06/06/2024

Project plan (OOPPS)

This document is a sample project plan that you can use for your quality improvement. Audience: Queensland Health

06/06/2024

Paediatric sepsis clinical guidelines and tools

Paediatric sepsis pathways, tools and guidelines to assist clinicians in screening and recognising sepsis earlier and initiating treatment in line with international best practice. Audience: Queensland Health

06/06/2024

Paediatric sepsis

Access pathways and resources to assist in the recognition and treatment of paediatric sepsis. Audience: Queensland Health

06/06/2024

OSSAT pilot survey

The Opioid Stewardship Self Assessment Tool (OSSAT) survey tool. Audience: Queensland Health

06/06/2024

OSSAT instruction sheet

An instruction guide to using the Opioid Stewardship Self Assessment Pilot Survey tool. Audience: Queensland Health

06/06/2024

National Blood Authority

Provides oversite, governance, guidelines and resources for Australia’s national blood and blood products supply and usage and reporting. Access to BloodSTAR immunoglobulin national ordering portal and training and resources. Audience: Queensland Health

06/06/2024

NSDS – Stories

Short examples of what each National Standard could look like in practice. Audience: Queensland Health

06/06/2024

NSDS – Self Assessment Worksheets

These worksheets have been developed for service providers to assess their compliance with the National Standards. Developed in a template style, they list each standard and indicator of practice and provide space for providers to include examples of evidence that support compliance, together with any improvement actions that might need to be taken. Audience: Queensland Health

06/06/2024

NSDS – Evidence Guide

A guide to support staff and service providers understand and apply the National Standards to their work and services. Audience: Queensland Health

06/06/2024

NSDS – Conversation Tool

A short guide for workers and teams with direct client contact to consider how best to promote the National Standards and engage people in conversations about the standards. Audience: Queensland Health

06/06/2024

NSDS – Standards translated

The National Standards for Disability Services has been translated into 15 languages – Arabic, Assyrian, Chinese (simplified), Croatian, Farsi, Greek, Khmer, Korean, Italian, Macedonian, Serbian, Spanish, Tagalog, Turkish and Vietnamese. Audience: Queensland Health

06/06/2024

NSDS – Easy English Workbook

An easy English workbook, designed for workers to use with people who have difficulty reading and understanding written information. Audience: Queensland Health

06/06/2024

NSDS – Easy English Posters

Promotional posters for display in the workplace from the National Standards for Disability Services. Audience: Queensland Health

06/06/2024

Medication safety

The Queensland Health state-wide medication safety webpage has a range of guidelines, resources, decision support and fact sheets to promote medication safety. Audience: Queensland Health

06/06/2024

Managing pain and opioid medicines

Patient resource for managing pain and opioid medicines. Audience: Queensland Health

06/06/2024

MNH NSQHS standards committees

Metro North Health, NSQHS Standards Committees – contact information and terms of reference descibing purpose functions and authority. Audience: Metro North Health

06/06/2024

Intoduction to improving health literacy in your organisation

A fact sheet for quality managers about improving health literacy. Audience: Queensland Health

06/06/2024

Inclusive engagement toolkit

The purpose of this toolkit is to provide practical solutions and tips to support staff in the task of accessing a broad and diverse range of consumer voices and conducting consultation activities in a sensitive, ethical and inclusive manner. Audience: Queensland Health

06/06/2024

Health consumers Queensland guide for health staff

A guide for health staff: Partnering with consumers is written to help health staff develop effective consumer partnerships and complements our companion consumer and community engagement framework. Audience: Queensland Health

06/06/2024

Evaluation of a targeted prescriber education intervention on ED discharge oxycodone prescribing

An article on the evaluation of a targeted prescriber education intervention on emergency department discharge oxycodone prescribing. Audience: Queensland Health

06/06/2024

ED Analgesia guidelines – a guide to prescribing oxycodone (Endone) on discharge (cheatsheet)

This document can be used as a guide to what could be included in an analgesia guideline in a short format e.g. for posters, handouts in an ED setting. Audience: Queensland Health

06/06/2024

Discharge Analgesia template for EDS

A resource used to understand how to discharge analgesia. Audience: Queensland Health

05/06/2024

Data collection tool (OOPPS)

This is a sample data collection tool (OOPPS) that you can use for your quality improvement. Audience: Queensland Health

05/06/2024

Creating culturally safe environments

A welcoming environment in a health service organisation is about creating a place where Aboriginal and Torres Strait Islander people feel safe, comfortable, accepted, and confident that they will be respected, will be listened to and will receive high-quality care. Audience: Queensland Health

05/06/2024

Consumer engagement

Resources on partnering with consumers. Audience: Queensland Health

05/06/2024

Communication at clinical handover

Structured clinical handover has been shown to reduce communication errors within and between health service organisations, and improve patient safety and care, because critical information is more likely to be accurately transferred and acted on. Find resources and videos. Audience: Queensland Health

05/06/2024

Communicating for patient safety resources, CEQ

Help to ensure safe and clear clinical communication by accessing these Clinical Excellence Queensland resources that include online learning, videos, audit tools and frameworks. Find out more about communicating safely at clinical handover, surgical safety, correct identification and procedure matching, and informed consent. Audience: Queensland Health

05/06/2024

Co-design in Metro North Health

This framework has been developed collaboratively by Metro North Health staff and consumers to provide guidance to creating better healthcare together through co-design. Audience: Queensland Health

05/06/2024

Australian and New Zealand Society of Blood Transfusion Ltd

Access to research, guidelines and standards in key areas of transfusion practice and collaboration with international societies interested in blood transfusion. Audience: Queensland Health

05/06/2024

Australian Red Cross

Provides information from Australian Red Cross Lifeblood on blood and blood products, donor and testing information, latest news and updates and clinical practice tools, audits and education opportunities for health professionals. Audience: Queensland Health

05/06/2024

Australian Charter of Healthcare Rights

Australian Charter of Healthcare Rights: The Australian Commission on Safety and Quality in Health Care developed the Australian Charter of Healthcare Rights, which describes the rights that consumers, or someone they care for, can expect when receiving health care. Audience: Queensland Health

05/06/2024

Audit tools for NSQHSS

Clinical Excellence Queensland is strongly committed to supporting our health services in achieving and surpassing the National Safety and Quality Health Service (NSQHS) standards. A range of audit tools have been developed for facilities to use to collect data and evidence of meeting the standards. Audience: Queensland Health

05/06/2024

Analgesia prescribing in the Department of Emergency Medicine

This document can be used as a guide to what could be included in an analgesia guideline in a detailed format in an ED setting. Audience: Queensland Health

05/06/2024

Opioids information video

An animated video from NPS MedicineWise and the Faculty of Pain Medicine of the Australian and New Zealand College of Anaesthetists (ANZCA) provides information to people who may be considering taking opioids for chronic (ongoing) non-cancer pain.

05/06/2024

Intravenous and subcutaneous fluid order form

This video provides an orientation on how to use the paper-based Intravenous and subcutaneous fluid order form.

05/06/2024

Insulin subcutaneous order and blood glucose record – adult form

This video provides an orientation on how to use the paper-based Insulin subcutaneous order and blood glucose record – adult form.

05/06/2024

Insulin intravenous infusion order and blood glucose record – adult form

This video provides an orientation on how to use the paper-based Insulin intravenous infusion order and blood glucose record – adult form.

05/06/2024

Heparin intravenous infusion order and administration – adult form

This video provides an orientation on how to use the paper-based Heparin intravenous infusion order and administration – adult form.

05/06/2024

Aged Care Quality Standards video

This 30-minute educational video for service providers has been produced to support compliance with new Aged Care Quality Standards.

05/06/2024

Voluntary Assisted Dying Education Module for Healthcare Workers

This course takes 45 minutes and is a valuable tool to learn and understand about Queensland’s Voluntary Assisted Dying Act 2021, and healthcare staff role and obligations in enabling patient choice to access information about VAD. Audience: Queensland Health

05/06/2024

Vancomycin: What every clinician needs to know

This elearning course has been developed by the Queensland Statewide Antimicrobial Program to gain a greater understanding of the role of vancomycin in treating infections. The course is suitable for nurses, pharmacists and doctors. Audience: Queensland Health

05/06/2024

Trauma Informed Care (online module)

Trauma-Informed Care (TIC) is an approach to health service delivery that acknowledges current scientific understanding regarding the strong association between psychological trauma and mental and physical illness. Additionally, it acknowledges how trauma impacts the life of individuals engaging with health services, including the health and wellbeing of healthcare staff. This course will show that understanding […]

05/06/2024

Trauma Informed Care

This instructor led course is 4 and a half hours and is intended for staff who interact with patients. Trauma Informed Care (TIC) aims to provide the clinicians with a framework to reinforce a person-centred approach and compliment current approaches such as Safewards, recovery and strengths orientated practices and sensory modulation. A TIC service acknowledges […]

05/06/2024

Six rights for medication administration safety

This course provides the knowledge and skills to safely administer medication using the six rights for medication safety. Audience: Queensland Health

05/06/2024

Ryan’s Rule staff information video 2023

Ryan’s Rule is the statewide Patient, Family and Carer Escalation Process that enables HHSs to meet the National Safety and Quality Health Service Standards. Audience: Queensland Health

05/06/2024

Recognising and Responding to Acute Deterioration

This module provides a suite of educational resources from the COMPASS Early Recognition of the Deterioration Patient Program. Audience: Queensland Health

05/06/2024

Pressure Injury Staging

This course is designed to assess your ability to classify pressure injuries and non-surgical wound types for both adult and paediatric patients. Audience: Queensland Health

05/06/2024

National standard medication charts course

This training course will guide you through the principles of safe prescribing and demonstrate how to complete the National Standard Medication Charts correctly. Audience: Queensland Health

05/06/2024

Managing unreasonable complainant conduct

This course will increase your confidence to deal with difficult client behaviour when delivering services to the public. You will also learn strategies to prevent and manage unreasonable conduct and promote best practice customer service. Audience: Queensland Health

05/06/2024

Infection control awareness

This online course covers the essentials for infection control awareness to promote a safe environment for workplace and staff. Audience: Metro North Health

05/06/2024

High risk medicine courses

These courses are for early career health professionals working in acute care and other health professionals with an interest in improving their medication safety knowledge. These modules align with the National Safety and Quality Health Service Standards, and cover an introduction to high risk medicines as well as specific high risk medicine classes including anticoagulants, […]

05/06/2024

Comprehensive Care

This elearning module covers aspects including preventing falls and harm from falls, preventing and managing pressure injuries, nutrition and hydration preventing delirium and managing cognitive impairment and end of life. Audience: Queensland Health

05/06/2024

Complaints Management

This course covers how to handle complaints better and help stop complaints escalating in your organisation. Audience: Queensland Health

05/06/2024

CSDS Fit Testing Program

Fit Testing is a valid method to determine if a specific brand, model and size respirator obtains a proper fit or seal to a person’s face. This fit testing program provides participants with fundamental knowledge and skills to perform quantitative fit testing in healthcare settings. At the completion of this program, the participant is qualified […]

05/06/2024

BloodSafe – transporting blood

Transporting Blood covers the correct procedures of picking up, transporting and storing blood products including checking correct patient and blood component details. It is designed for hospital orderlies, couriers, porters and patient service staff responsible for picking up blood from a blood fridge, blood transfusion service or blood bank. Audience: Metro North Health staff who transport […]

05/06/2024

BloodSafe – patient blood management

Patient Blood Management (PBM) is individualised and evidence based care that aims to limit a patient’s exposure to blood products and thereby improve patient outcomes. It is not limited to one clinical specialty or discipline. It improves clinical outcomes for all patients who may be at risk of receiving a blood transfusion. Therefore, staff working […]

05/06/2024

BloodSafe – obstetric blood management

This course aims to help you understand and apply blood management strategies in the care of pregnant woman. Learning objectives: – define the principles and application of blood management for women receiving obstetric care. – explain the reasons for the routine haematology tests that are recommended during pregnancy. – state how to assess, investigate and […]

05/06/2024

BloodSafe – collecting blood specimens

The Collecting Blood Specimens course is based on national guidelines and has been developed in collaboration with leading transfusion medicine experts from around Australia. This course: – explains the correct procedures for patient identification, specimen collection and labelling. – is designed for specimen collectors, phlebotomists and venepuncture staff whose main role is collecting pre-transfusion blood […]

04/06/2024

BloodSafe – clinical transfusion practice

This course aims to promote safe transfusion practice and the appropriate use of blood components. – is relevant for medical staff who prescribe transfusions, nurses and midwives who administer the transfusion and laboratory workers who want to gain an appreciation of the clinical aspects of blood transfusion. Audience: Metro North Health medical staff who prescribe transfusions, […]

04/06/2024

Adult sepsis Inpatient

A 30 minute eLearning module and case study to help clinicians achieve skills and knowledge in dealing with adult sepsis patients during a hospital stay. Audience: Queensland Health

04/06/2024

Adult sepsis ED

This is a 30-minute eLearning module that is aimed at improving clinicians’ confidence and competence in the recognition, escalation and treatment of patients with sepsis and septic shock. Audience: Queensland Health

04/06/2024

(CHQ-C) Responsive trauma-informed healthcare

The responsive trauma-informed healthcare e-learning package has been designed for Health Professionals who provide hospital-based interventions to children and their families. It covers the continuum of care for children up to 18 years. The course and the content are designed to progressively enhance your knowledge of responsive trauma-informed care in a healthcare setting. Therefore, it […]