Guides
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06/06/2024
Voluntary Assisted Dying Act 2021
Access the Queensland legislation for Voluntary Assisted Dying. This is the Act as passed by Parliament. Audience: Queensland Health
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06/06/2024
Voluntary assisted dying – information for medical practitioners and healthcare workers
Queensland Health website on voluntary assisted dying has information for medical practitioners and healthcare workers and includes guides, education and resources. Audience: Queensland Health
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06/06/2024
Surgical Safety and Preoperative Checklists
This online education is designed to help maximise patient safety outcomes by using the Surgical Safety Preoperative Checklists to reinforce evidence-based safety practices and to promote effective communication and teamwork between perioperative team members. Audience: Queensland Health
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06/06/2024
Surgery Analgesia Guidelines – a guide to prescribing oxycodone (Endone) on discharge (detailed)
This document can be used as a guide to what could be included in an analgesia guideline in a detailed format in a surgical setting. Audience: Queensland Health
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06/06/2024
Statewide sepsis program
Sepsis is a medical emergency that needs immediate treatment. Learn more about early recognition of sepsis and access state-wide resources to support better outcomes for patients with sepsis. Audience: Queensland Health
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06/06/2024
Aged Care Quality Standards – Standard 8 – guidance and resources
A PDF document containing consumer outcome, organisation statement, requirements and assessment guide for Standard 8 – Organisational governance. Audience: Queensland Health
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06/06/2024
Aged Care Quality Standards – Standard 7 – guidance and resources
A PDF document containing consumer outcome, organisation statement, requirements and assessment guide for Standard 7 – Human resources. Audience: Queensland Health
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06/06/2024
Aged Care Quality Standards – Standard 6 – guidance and resources
A PDF document containing consumer outcome, organisation statement, requirements and assessment guide for Standard 6 – Feedback and complaints. Audience: Queensland Health
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06/06/2024
Aged Care Quality Standards – Standard 5 – guidance and resources
A PDF document containing consumer outcome, organisation statement, requirements and assessment guide for Standard 5 – Organisation’s service environment. Audience: Queensland Health
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06/06/2024
Aged Care Quality Standards – Standard 4 – guidance and resources
A PDF document containing consumer outcome, organisation statement, requirements and assessment guide for Standard 4 – Services and supports for daily living. Audience: Queensland Health
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06/06/2024
Aged Care Quality Standards – Standard 3 – guidance and resources
A PDF document containing consumer outcome, organisation statement, requirements and assessment guide for Standard 3 – Personal care and clinical care. Audience: Queensland Health
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06/06/2024
Aged Care Quality Standards – Standard 2 – guidance and resources
A PDF document containing consumer outcome, organisation statement, requirements and assessment guide for Standard 2 – Ongoing assessment and planning with consumers. Audience: Queensland Health
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06/06/2024
Aged Care Quality Standards – Standard 1 – guidance and resources
A PDF document containing consumer outcome, organisation statement, requirements and assessment guide for Standard 1: Consumer dignity and choice. Audience: Queensland Health
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06/06/2024
Short Notice Accreditation Assessments Program (SNAAP) and unannounced survey methods: literature review
The key findings of the report on short-notice and unannounced surveys are discussed according to the evidence for their effectiveness and considerations for their use in the AHSSQA Scheme. Audience: Queensland Health
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06/06/2024
Short Notice Accreditation Assessments Program (SNAAP)
This fact sheet describes the operation of short notice assessments as part of the Australian Health Service Safety and Quality Accreditation (AHSSQA) Scheme. Audience: Queensland Health
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06/06/2024
Shared decision making
Access advice to consumers on how to improve their health care experience by being involved in shared decision making. Audience: Queensland Health
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06/06/2024
Sepsis – Recognition and emergency management in children
Flowchart, clinical guidelines and tools for sepsis recognition and manangement in children. Audience: Queensland Health
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06/06/2024
Riskman Guide to Entering and Reviewing Risks
Metro North Health’s checklist guide for entering risks into Riskman application. Audience: Metro North Health
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06/06/2024
Risk and Compliance
This website outlines Metro North Health’s risk management policies, procedures and resources. Audience: Metro North Health
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06/06/2024
Rethinking stress toolkit
A collection of videos, scenarios, relevant research that discusses about stress management. Audience: Queensland Health
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06/06/2024
Resources for the NSQHS standards
The commission has developed resources to assist health service organisations align their patient safety and quality improvement programs using the framework of NSQHS Standards. Audience: Queensland Health
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06/06/2024
Resilient health care: turning patient safety on its head
This article describes how Safety I approach to safety, is predicated on a ‘find and fix’ model. It identifies things going wrong, after the event, and aims to stamp them out, in order to ensure that the number of errors is as low as possible.
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06/06/2024
Recognising and responding to acute deterioration standard: recognising deterioration in a person’s mental state
This advisory describes the minimum requirements for Actions 8.05, 8.06 b, c, d and e and 8.12 that health service organisations must undertake to demonstrate work towards establishing effective processes for recognising and responding to deterioration in a person’s mental state. Audience: Queensland Health
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06/06/2024
Queensland Health Corporate Services Division toolkits
This page is a series of quick guides for the Department of Health that provides you with practical advice on implementing the requirements of the Risk Policy and Enterprise Risk Management Implementation standard. Audience: Queensland Health
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06/06/2024
Queensland Clinical Guidelines (QCG)
Queensland Clinical Guidelines (QCG) develop evidence informed clinical guidelines and associated resources primarily about maternity and neonatal care.
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06/06/2024
Public reporting on hospital performance: NSQHS standards
You can find out how your hospital performed at their last assessment to the National Safety and Quality Health Service (NSQHS) Standards. Audience: Queensland Health
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06/06/2024
Project plan (OOPPS)
This document is a sample project plan that you can use for your quality improvement. Audience: Queensland Health
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06/06/2024
Patient Safety and Quality, Clinical Excellence Queensland
Access to patient safety and quality education and other resources provided by CEQ. Audience: Queensland Health
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06/06/2024
Patient Safety and Quality quick-links, Clinical Excellence Queensland
A list of legislation and directives, national safety and quality health service standards and other resources. Audience: Queensland Health
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06/06/2024
Patient Safety and Quality news and updates, Clinical Excellence Queensland
Monthly PSQIS updates. Audience: Queensland Health
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06/06/2024
Paediatric sepsis clinical guidelines and tools
Paediatric sepsis pathways, tools and guidelines to assist clinicians in screening and recognising sepsis earlier and initiating treatment in line with international best practice. Audience: Queensland Health
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06/06/2024
Paediatric sepsis
Access pathways and resources to assist in the recognition and treatment of paediatric sepsis. Audience: Queensland Health
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06/06/2024
Purpura – digital slide
These slides are designed to be used on digital screens within Metro North Hospital and Health Service. Audience: Metro North Health
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06/06/2024
Measles – digital slide
These slides are designed to be used on digital screens within Metro North Hospital and Health Service. Audience: Metro North Health
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06/06/2024
Petechiae – digital slide
These slides are designed to be used on digital screens within Metro North Hospital and Health Service. Audience: Metro North Health
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06/06/2024
Staphlococcus Scalded Skin Syndrome – digital slide
These slides are designed to be used on digital screens within Metro North Hospital and Health Service. Audience: Metro North Health
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06/06/2024
Urticaria and Angioedema – digital slide
These slides are designed to be used on digital screens within Metro North Hospital and Health Service. Audience: Metro North Health
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06/06/2024
Scarlet Fever – digital slide
These slides are designed to be used on digital screens within Metro North Hospital and Health Service. Audience: Metro North Health
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06/06/2024
Kawasaki Disease – digital slide
This slide is designed to be used on digital screens within Metro North Hospital and Health Service. Audience: Metro North Health
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06/06/2024
Paediatric rashes of concern – A3 poster
This Metro North branded poster is designed to inform clinicians with key facts and an example of 7 key paediatric rashes of concern. Audience: Metro North Health
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06/06/2024
Open disclosure resources, CEQ
Open Disclosure Program provided by Clinical Excellence Queensland provides a number of resources (tools, videos, training) to support Hospital and Health Services to deliver clinician and formal open disclosure. Audience: Queensland Health
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06/06/2024
OSSAT pilot survey
The Opioid Stewardship Self Assessment Tool (OSSAT) survey tool. Audience: Queensland Health
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06/06/2024
OSSAT instruction sheet
An instruction guide to using the Opioid Stewardship Self Assessment Pilot Survey tool. Audience: Queensland Health
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06/06/2024
National Standards for Disability Services
These standards have a greater focus on person centered approaches and promote choice and control by people with disability. These are considered critical under the National Disability Insurance Scheme. Audience: Queensland Health
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06/06/2024
National Blood Authority
Provides oversite, governance, guidelines and resources for Australia’s national blood and blood products supply and usage and reporting. Access to BloodSTAR immunoglobulin national ordering portal and training and resources. Audience: Queensland Health
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06/06/2024
NSQHS Standards advisories
NSQHS Standards advisories, issued by the Australian Commission on Safety and Quality in Health Care (the Commission), provide formal guidance and direction on the interpretation and/or assessment of the NSQHS Standards. Audience: Queensland Health
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06/06/2024
NSDS – Stories
Short examples of what each National Standard could look like in practice. Audience: Queensland Health
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06/06/2024
NSDS – Self Assessment Worksheets
These worksheets have been developed for service providers to assess their compliance with the National Standards. Developed in a template style, they list each standard and indicator of practice and provide space for providers to include examples of evidence that support compliance, together with any improvement actions that might need to be taken. Audience: Queensland Health
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06/06/2024
NSDS – Evidence Guide
A guide to support staff and service providers understand and apply the National Standards to their work and services. Audience: Queensland Health
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06/06/2024
NSDS – Conversation Tool
A short guide for workers and teams with direct client contact to consider how best to promote the National Standards and engage people in conversations about the standards. Audience: Queensland Health
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06/06/2024
NSDS – Standards translated
The National Standards for Disability Services has been translated into 15 languages – Arabic, Assyrian, Chinese (simplified), Croatian, Farsi, Greek, Khmer, Korean, Italian, Macedonian, Serbian, Spanish, Tagalog, Turkish and Vietnamese. Audience: Queensland Health
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06/06/2024
NSDS – Easy English Workbook
An easy English workbook, designed for workers to use with people who have difficulty reading and understanding written information. Audience: Queensland Health
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06/06/2024
NSDS – Easy English Posters
Promotional posters for display in the workplace from the National Standards for Disability Services. Audience: Queensland Health
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06/06/2024
Medication safety
The Queensland Health state-wide medication safety webpage has a range of guidelines, resources, decision support and fact sheets to promote medication safety. Audience: Queensland Health
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06/06/2024
Managing pain and opioid medicines
Patient resource for managing pain and opioid medicines. Audience: Queensland Health
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06/06/2024
MNH NSQHS standards committees
Metro North Health, NSQHS Standards Committees – contact information and terms of reference descibing purpose functions and authority. Audience: Metro North Health
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06/06/2024
Intoduction to improving health literacy in your organisation
A fact sheet for quality managers about improving health literacy. Audience: Queensland Health
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06/06/2024
Inclusive engagement toolkit
The purpose of this toolkit is to provide practical solutions and tips to support staff in the task of accessing a broad and diverse range of consumer voices and conducting consultation activities in a sensitive, ethical and inclusive manner. Audience: Queensland Health
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06/06/2024
Incident management resources, Clinical Excellence Queensland
A collection of patient safety guides, factsheets, educational resources, incident review templates, generic analysis tools and more. Audience: Queensland Health
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06/06/2024
Incident management courses, Clinical Excellence Queensland
A collection of patient safety online education modules and sessions. Audience: Queensland Health
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06/06/2024
Incident review templates
Access a Human Error and Patient Safety (HEAPS) set of tools and mortality and morbidity meeting report templates. Audience: Queensland Health
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06/06/2024
Health consumers Queensland guide for health staff
A guide for health staff: Partnering with consumers is written to help health staff develop effective consumer partnerships and complements our companion consumer and community engagement framework. Audience: Queensland Health
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06/06/2024
Generic incident analysis tools
Access diagramming tools that can assist teams conducting an analysis to recognise and better understand the system issues that may have contributed to an incident. Diagramming is one of the elements that can increase the credibility, reliability and effectiveness of analysis in making care safer. Audience: Queensland Health
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06/06/2024
From Safety-I to Safety-II: A White Paper
A Safety-II approach assumes that everyday performance variability provides the adaptations that are needed to respond to varying conditions, and hence is the reason why things go right.
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06/06/2024
Evaluation of a targeted prescriber education intervention on ED discharge oxycodone prescribing
An article on the evaluation of a targeted prescriber education intervention on emergency department discharge oxycodone prescribing. Audience: Queensland Health
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06/06/2024
ED Analgesia guidelines – a guide to prescribing oxycodone (Endone) on discharge (cheatsheet)
This document can be used as a guide to what could be included in an analgesia guideline in a short format e.g. for posters, handouts in an ED setting. Audience: Queensland Health
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06/06/2024
Discharge Analgesia template for EDS
A resource used to understand how to discharge analgesia. Audience: Queensland Health
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05/06/2024
Data collection tool (OOPPS)
This is a sample data collection tool (OOPPS) that you can use for your quality improvement. Audience: Queensland Health
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05/06/2024
Critical Incident Debriefing toolkit
Access the clinical incident debriefing toolkit which includes a suite of informed, accessible and diverse training resources for clinical staff following critical incidents. Includes additional resources such as videos on effective communication and empathy. Audience: Queensland Health
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05/06/2024
Creating culturally safe environments
A welcoming environment in a health service organisation is about creating a place where Aboriginal and Torres Strait Islander people feel safe, comfortable, accepted, and confident that they will be respected, will be listened to and will receive high-quality care. Audience: Queensland Health
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05/06/2024
Complaints management resources
Centre for Leadership Excellence: factsheets and handbook with advice on effective management of patient complaints. Audience: Queensland Health
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05/06/2024
Communication at clinical handover
Structured clinical handover has been shown to reduce communication errors within and between health service organisations, and improve patient safety and care, because critical information is more likely to be accurately transferred and acted on. Find resources and videos. Audience: Queensland Health
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05/06/2024
Communicating for patient safety resources, CEQ
Help to ensure safe and clear clinical communication by accessing these Clinical Excellence Queensland resources that include online learning, videos, audit tools and frameworks. Find out more about communicating safely at clinical handover, surgical safety, correct identification and procedure matching, and informed consent. Audience: Queensland Health
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05/06/2024
Co-design in Metro North Health
This framework has been developed collaboratively by Metro North Health staff and consumers to provide guidance to creating better healthcare together through co-design. Audience: Queensland Health
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05/06/2024
Clinical incident management, Metro North
Metro North clinical incident management procedure and tools. Audience: Queensland Health
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05/06/2024
Best practice guide to incident management
An updated guide to the practice of clinical incident management in Queensland Health. Audience: Queensland Health
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05/06/2024
Australian Health Service Safety and Quality Accreditation Scheme
The AHSSQA Scheme sets out the responsibilities of accrediting agencies in relation to implementation of safety and quality standards. Audience: Queensland Health
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05/06/2024
Australian Commission on Safety and Quality in Health Care publications and resources
An extensive library of resources – from medication charts and labels, fact sheets and user guides, to consensus statements and comprehensive reports. Audience: Queensland Health
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05/06/2024
Australian and New Zealand Society of Blood Transfusion Ltd
Access to research, guidelines and standards in key areas of transfusion practice and collaboration with international societies interested in blood transfusion. Audience: Queensland Health
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05/06/2024
Australian Red Cross
Provides information from Australian Red Cross Lifeblood on blood and blood products, donor and testing information, latest news and updates and clinical practice tools, audits and education opportunities for health professionals. Audience: Queensland Health
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05/06/2024
Australian Charter of Healthcare Rights
Australian Charter of Healthcare Rights: The Australian Commission on Safety and Quality in Health Care developed the Australian Charter of Healthcare Rights, which describes the rights that consumers, or someone they care for, can expect when receiving health care. Audience: Queensland Health
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05/06/2024
Audit tools for NSQHSS
Clinical Excellence Queensland is strongly committed to supporting our health services in achieving and surpassing the National Safety and Quality Health Service (NSQHS) standards. A range of audit tools have been developed for facilities to use to collect data and evidence of meeting the standards. Audience: Queensland Health
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05/06/2024
Analgesia prescribing in the Department of Emergency Medicine
This document can be used as a guide to what could be included in an analgesia guideline in a detailed format in an ED setting. Audience: Queensland Health
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05/06/2024
Aged Care Quality and Safety Commission
The Commission assesses and monitors quality of care and services against the Aged Care Quality Standards. Information and resources are available to help service providers and consumers understand the Standards. Audience: Queensland Health