Clinical incident management
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06/06/2024
Patient Safety and Quality, Clinical Excellence Queensland
Access to patient safety and quality education and other resources provided by CEQ. Audience: Queensland Health
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06/06/2024
Patient Safety and Quality quick-links, Clinical Excellence Queensland
A list of legislation and directives, national safety and quality health service standards and other resources. Audience: Queensland Health
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06/06/2024
Patient Safety and Quality news and updates, Clinical Excellence Queensland
Monthly PSQIS updates. Audience: Queensland Health
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06/06/2024
Open disclosure resources, CEQ
Open Disclosure Program provided by Clinical Excellence Queensland provides a number of resources (tools, videos, training) to support Hospital and Health Services to deliver clinician and formal open disclosure. Audience: Queensland Health
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06/06/2024
Incident management resources, Clinical Excellence Queensland
A collection of patient safety guides, factsheets, educational resources, incident review templates, generic analysis tools and more. Audience: Queensland Health
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06/06/2024
Incident management courses, Clinical Excellence Queensland
A collection of patient safety online education modules and sessions. Audience: Queensland Health
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06/06/2024
Incident review templates
Access a Human Error and Patient Safety (HEAPS) set of tools and mortality and morbidity meeting report templates. Audience: Queensland Health
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06/06/2024
Generic incident analysis tools
Access diagramming tools that can assist teams conducting an analysis to recognise and better understand the system issues that may have contributed to an incident. Diagramming is one of the elements that can increase the credibility, reliability and effectiveness of analysis in making care safer. Audience: Queensland Health
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05/06/2024
Critical Incident Debriefing toolkit
Access the clinical incident debriefing toolkit which includes a suite of informed, accessible and diverse training resources for clinical staff following critical incidents. Includes additional resources such as videos on effective communication and empathy. Audience: Queensland Health
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05/06/2024
Clinical incident management, Metro North
Metro North clinical incident management procedure and tools. Audience: Queensland Health
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05/06/2024
Best practice guide to incident management
An updated guide to the practice of clinical incident management in Queensland Health. Audience: Queensland Health
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05/06/2024
Purpose of Clinical Incident Management
An educational video by Western Australia health training, highlighting the purpose of clinical incident management to the health system.
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05/06/2024
Human Factors in Healthcare
A recorded training session that covers human factors and the challenge of working in healthcare.
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05/06/2024
Root Cause Analysis
The 2 (two) Root Cause Analysis online learning modules are intended to support and up skill all QH staff. These education modules have been specifically designed to support effective Root Cause Analysis within each Hospital and Health Service (HHS). This will ensure HHS’s meet the requirements of the Patient Safety Health Service Directive and the […]
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05/06/2024
Open Disclosure For Consultant Training
The overarching aim of this course are: Audience: Queensland Health
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05/06/2024
Open Disclosure For Health Professionals
Open disclosure is the open discussion with a patient about a clinical incident resulting in harm which was not reasonably expected as an outcome of the health care provided. Open disclosure is an honest and empathic communication to ensure patients and their families have a reliable, caring and effective way to receive factual information about […]
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05/06/2024
Coronial Management Matters
This course improves understanding of when a death is reportable to the Coroner. Includes videos quizzes to test understanding. Audience: Queensland Health
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05/06/2024
Clinical Incident Analysis
The 5 (five) Clinical Incident Analysis online learning modules are intended to support and up skill all QH staff who are involved with the management of patient safety incidents. These education modules have been specifically designed to support effective clinical incident management within each Hospital and Health Service (HHS). Audience: Queensland Health