Quality improvement
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06/06/2024
Resilient health care: turning patient safety on its head
This article describes how Safety I approach to safety, is predicated on a ‘find and fix’ model. It identifies things going wrong, after the event, and aims to stamp them out, in order to ensure that the number of errors is as low as possible.
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06/06/2024
Queensland Clinical Guidelines (QCG)
Queensland Clinical Guidelines (QCG) develop evidence informed clinical guidelines and associated resources primarily about maternity and neonatal care.
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06/06/2024
Purpura – digital slide
These slides are designed to be used on digital screens within Metro North Hospital and Health Service. Audience: Metro North Health
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06/06/2024
Measles – digital slide
These slides are designed to be used on digital screens within Metro North Hospital and Health Service. Audience: Metro North Health
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06/06/2024
Petechiae – digital slide
These slides are designed to be used on digital screens within Metro North Hospital and Health Service. Audience: Metro North Health
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06/06/2024
Staphlococcus Scalded Skin Syndrome – digital slide
These slides are designed to be used on digital screens within Metro North Hospital and Health Service. Audience: Metro North Health
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06/06/2024
Urticaria and Angioedema – digital slide
These slides are designed to be used on digital screens within Metro North Hospital and Health Service. Audience: Metro North Health
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06/06/2024
Scarlet Fever – digital slide
These slides are designed to be used on digital screens within Metro North Hospital and Health Service. Audience: Metro North Health
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06/06/2024
Kawasaki Disease – digital slide
This slide is designed to be used on digital screens within Metro North Hospital and Health Service. Audience: Metro North Health
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06/06/2024
Paediatric rashes of concern – A3 poster
This Metro North branded poster is designed to inform clinicians with key facts and an example of 7 key paediatric rashes of concern. Audience: Metro North Health
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06/06/2024
From Safety-I to Safety-II: A White Paper
A Safety-II approach assumes that everyday performance variability provides the adaptations that are needed to respond to varying conditions, and hence is the reason why things go right.
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05/06/2024
Safety differently – Innovative and critical safety thinking
Safety Differently Book Club includes videos and podcasts that promote innovative ideas about safety.
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05/06/2024
Safety Differently by: Professor Sidney Dekker
In this lecture, Prof Dekker explains how organizations can get rid of performance drag and improve their safety.
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05/06/2024
Workload, email and meeting management
This course is designed to help people get their workload, emails and meetings back under control, running efficiently, and greatly reduce their stress in the process. This session explores ways participants can look at their workload and time spent on email and meetings – some of the most time-consuming aspects of our roles. Audience: Metro North […]
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05/06/2024
Solutions Thinking
The Solution Thinking Workshop explores the benefits of drawing on creative thinking approaches to solve problems, break patterns and challenge traditional ways of thinking. Audience: Metro North Health
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05/06/2024
Simulation
This course explores using simulation within an improvement cycle to improve the quality of patient care. Audience: Queensland Health
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05/06/2024
Quality and Healthcare Improvement
This course explores quality and healthcare improvement methodologies. It includes problem identification, measuring for improvement, and the components of the Plan, Do, Study, Act cycle. Audience: Metro North Health
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05/06/2024
Preventing Falls
In this module, preventing falls, you’ll examine the impact that falls and fall-related injuries have on our patients, residents, their families and the health care system. By implementing best practice strategies and working with patients and their multidisciplinary teams, we can reduce the risk of patients falling in our care. Audience: Queensland Health
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05/06/2024
Personality, high performing teams and team culture (launching soon)
Understand different personality types and how they interact in a team environment, the role of a leader in building a high performing team and improving team culture. Audience: Metro North Health
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05/06/2024
Maximising project outcomes
This course supports delivering projects in various healthcare settings, provides skills to deliver high-quality project outcomes. This highly interactive program provides the opportunity to apply the fundamentals of project management as you learn, covering project management fundamentals, change and stakeholder management and project evaluations. This program links closely to a project framework contextualised to allow […]
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05/06/2024
Leading change through projects – a practical approach
This course has been developed with an aim to enhance your skills in identifying, planning and delivering service improvement initiatives through a value-based healthcare lens. This workshop emphasises the importance of change management within a project and will assist you throughout the entire process. Audience: Metro North Health
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05/06/2024
Leading Innovation
The Innovation Workshop has been designed to assist HHS participants in achieving the successful co-design and implementation of improvement initiatives. The workshop includes design thinking and improvement methodologies and aims to empower participants to initiate improvement. Audience: Metro North Health
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05/06/2024
Introduction to Human Factors Science for healthcare professionals
In this course you will learn about the introductions to systems analysis, analysis of adverse events, sociotechnical systems design, and state-of-the-art systems-based risk assessment methods. It also develops familiarity with systems thinking and ergonomics and its applications to healthcare. Audience: Queensland Health
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05/06/2024
Improvement Science (online)
This online learning course provides you with the fundamental knowledge on how improvement science is used in the workplace to introduce sustainable, long term changes that result in improved care and outcomes for patients. Audience: Queensland Health
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05/06/2024
Improvement Science
This course aims to provide you with practical skills to use in your workplace to introduce sustainable, long term changes that result in improved care and outcomes for patients. Audience: Queensland Health
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05/06/2024
Design Thinking for healthcare
This course explores how design thinking can bring value to healthcare and develop the skills to start experimenting with a design-led approach. Audience: Queensland Health
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05/06/2024
Design
This course aims to create a greater understanding of the principles utilised in good design. Learn about Don Norman’s six principles of design, explore the ten design principles of usability and the components of usability. Audience: Queensland Health
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05/06/2024
Cultural Improvement program (launching soon)
This course provides guidance on the ten key questions that need to be addressed when developing a Culture Improvement Plan. Program participants are taken through an action planning template with practical examples (scenarios) of responses that support the implementation of culture improvement initiatives. This program assists healthcare staff to respond to the Working for Queensland […]
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05/06/2024
Co-design (CD)
This course explores what co-design is and how co-design can be used to assist in developing solutions for problems within healthcare. Audience: Queensland Health