This course covers how to handle complaints better and help stop complaints escalating in your organisation. Audience: Queensland Health

This course explores the origins of cognitive bias and the impact it can have on the decision-making process. Learn to recognise different types of cognitive bias and how they may impact decision making in the healthcare setting, identify ways to mitigate the impact of cognitive bias and learn to apply analytical processes to decision making. […]

This course explores what co-design is and how co-design can be used to assist in developing solutions for problems within healthcare. Audience: Queensland Health

The 5 (five) Clinical Incident Analysis online learning modules are intended to support and up skill all QH staff who are involved with the management of patient safety incidents. These education modules have been specifically designed to support effective clinical incident management within each Hospital and Health Service (HHS). Audience: Queensland Health

Fit Testing is a valid method to determine if a specific brand, model and size respirator obtains a proper fit or seal to a person’s face. This fit testing program provides participants with fundamental knowledge and skills to perform quantitative fit testing in healthcare settings. At the completion of this program, the participant is qualified […]

Transporting Blood covers the correct procedures of picking up, transporting and storing blood products including checking correct patient and blood component details. It is designed for hospital orderlies, couriers, porters and patient service staff responsible for picking up blood from a blood fridge, blood transfusion service or blood bank. Audience: Metro North Health staff who transport […]

Patient Blood Management (PBM) is individualised and evidence based care that aims to limit a patient’s exposure to blood products and thereby improve patient outcomes. It is not limited to one clinical specialty or discipline. It improves clinical outcomes for all patients who may be at risk of receiving a blood transfusion. Therefore, staff working […]

This course aims to help you understand and apply blood management strategies in the care of pregnant woman. Learning objectives: – define the principles and application of blood management for women receiving obstetric care. – explain the reasons for the routine haematology tests that are recommended during pregnancy. – state how to assess, investigate and […]

The Collecting Blood Specimens course is based on national guidelines and has been developed in collaboration with leading transfusion medicine experts from around Australia. This course: – explains the correct procedures for patient identification, specimen collection and labelling. – is designed for specimen collectors, phlebotomists and venepuncture staff whose main role is collecting pre-transfusion blood […]

This course aims to promote safe transfusion practice and the appropriate use of blood components. – is relevant for medical staff who prescribe transfusions, nurses and midwives who administer the transfusion and laboratory workers who want to gain an appreciation of the clinical aspects of blood transfusion. Audience: Metro North Health medical staff who prescribe transfusions, […]