An updated guide to the practice of clinical incident management in Queensland Health. Audience: Queensland Health

An educational video by Western Australia health training, highlighting the purpose of clinical incident management to the health system.

A recorded training session that covers human factors and the challenge of working in healthcare.

The 2 (two) Root Cause Analysis online learning modules are intended to support and up skill all QH staff. These education modules have been specifically designed to support effective Root Cause Analysis within each Hospital and Health Service (HHS). This will ensure HHS’s meet the requirements of the Patient Safety Health Service Directive and the […]

The overarching aim of this course are: Audience: Queensland Health

Open disclosure is the open discussion with a patient about a clinical incident resulting in harm which was not reasonably expected as an outcome of the health care provided. Open disclosure is an honest and empathic communication to ensure patients and their families have a reliable, caring and effective way to receive factual information about […]

This course improves understanding of when a death is reportable to the Coroner. Includes videos quizzes to test understanding. Audience: Queensland Health

The 5 (five) Clinical Incident Analysis online learning modules are intended to support and up skill all QH staff who are involved with the management of patient safety incidents. These education modules have been specifically designed to support effective clinical incident management within each Hospital and Health Service (HHS). Audience: Queensland Health