A Safety-II approach assumes that everyday performance variability provides the adaptations that are needed to respond to varying conditions, and hence is the reason why things go right.

Safety Differently Book Club includes videos and podcasts that promote innovative ideas about safety.

In this lecture, Prof Dekker explains how organizations can get rid of performance drag and improve their safety.

This course is designed to help people get their workload, emails and meetings back under control, running efficiently, and greatly reduce their stress in the process. This session explores ways participants can look at their workload and time spent on email and meetings – some of the most time-consuming aspects of our roles. Audience: Metro North […]

The Solution Thinking Workshop explores the benefits of drawing on creative thinking approaches to solve problems, break patterns and challenge traditional ways of thinking. Audience: Metro North Health

This course explores using simulation within an improvement cycle to improve the quality of patient care. Audience: Queensland Health

This course explores quality and healthcare improvement methodologies. It includes problem identification, measuring for improvement, and the components of the Plan, Do, Study, Act cycle. Audience: Metro North Health

In this module, preventing falls, you’ll examine the impact that falls and fall-related injuries have on our patients, residents, their families and the health care system. By implementing best practice strategies and working with patients and their multidisciplinary teams, we can reduce the risk of patients falling in our care. Audience: Queensland Health

Understand different personality types and how they interact in a team environment, the role of a leader in building a high performing team and improving team culture. Audience: Metro North Health

This course supports delivering projects in various healthcare settings, provides skills to deliver high-quality project outcomes. This highly interactive program provides the opportunity to apply the fundamentals of project management as you learn, covering project management fundamentals, change and stakeholder management and project evaluations. This program links closely to a project framework contextualised to allow […]